Privacy Policy
Defining Personal Information:
When we refer to ‘Personal Information,’ we mean data that distinctly identifies, contacts, or locates an individual or institution (entity). This includes details such as names, contact email addresses, and contact phone numbers, all gathered to fulfill our services and provide support. Anything beyond this scope is classified as ‘non-personal information.’ Any non-personal information submitted to us is treated as personal information until it’s removed from our stored dataset. The personal information you provide directly will be utilized based on the permissions you grant us. For institutions using Zene AI via site subscription, minimal personal information about their members may be shared to help manage activities and track progress effectively.
Treating Personal Information:
Codes related to personal information, acquired through third-party authentication systems, or device permissions for sensor, resource, and functionality usage, are considered personal information and are treated with the same privacy standards.
Data Transfer, Storage, and Services:
User data is handled securely, including during transmission between devices and applications, using necessary cryptographic protocols. Zene AI applications, as well as apps hosted on various platform stores for distribution, require identity authentication to support e-learning activities and provide feedback.
Our Pledge to Security:
We commit to safeguarding your personal information through robust physical, business, and technical security measures. In the event of a security breach, we will promptly notify you to take necessary actions. Data will be retained as long as needed, or it will be securely deleted unless legal requirements dictate otherwise. Your data will never be shared, sold, or repurposed beyond its intended use—providing access, support, service, feedback, and important policy and feature notifications.
